Two things I hate: liars and bad service.
Two weeks ago I stopped in to Hobie's Sports bar in downtown Plattsburgh for a pizza slice. It wasn't too busy that evening. They told me they didn't have any slices to go but a pie was in the oven and would be ready "in a couple of minutes."
I waited. And waited. Half-an-hour later the slice was ready.
This evening I stopped in at Hobie's to grab a slice and go. Two plain slices were sitting behind the counter window but I was told they were promised to someone else. They said a pie was in the oven and slices would be ready "in a couple of minutes."
Three different pies come out of the oven for delivery and in-house eating. Apparently there was no pie in the oven that would provide slices "in a couple of minutes." I wait over fifteen minutes and leave.
I've gone to many pizza places and they were honest about how long it would take. Usually they had slices ready to go in a few minutes after being warmed up in the oven.
Hobie's is the first place to ask me to pre-pay for my pizza but I declined. I'm glad I did or I would be waiting "only two minutes" for a refund.
Next time I'll get a supermarket frozen pizza and toss it in the microwave oven. The directions on the box don't lie about how long it actually takes. Also the microwave oven provides good service.