©
2020 Luke T. Bush
I'm out
$40 plus tax on a bathroom scale that doesn't work.
Why?
Because Kinney Drugs refuses to give me refund due to the COVID-19
crisis.
The
store manager didn't explain the connection between the coronavirus
and the item I purchased. It's not like I was returning an used
piece of medical equipment like a mask or a rectal thermometer. I
didn't know bathroom scales were the prime target of COVID-19,
attracting the deadly virus and then keeping it alive for ages. Does
this mean my scale has been be buried deep in concrete for 100 years
until the virus is finally vanquished?
The
manager pointed to signs at each register saying no refunds. I
didn't notice because the signs were placed off to the side, looking
like another warning about wearing masks and gloves. Also when I
wear a mask my eyeglasses fog up and when I take them off I still
can't see. I wonder how many visually impaired and blind people will
also get screwed. On my budget like many other people around here
$40 is a lot of money. This
is just another version of price gouging.
If this
store wants to play fair with customers the clerks should tell
customers verbally before a purchase of the no refund policy. If I
had know that I would have passed on buying the scale. I wanted a
basic scale but the store was out of the $20 unit. I need the scale
because I have to lose weight before hernia surgery.
I
thought the scale would work by itself without hooking up to the
internet with a special app. No go. It just sits there like a thick
square piece of hi-tech shit. If you go to Google Play for the A&D
Medical app you'll see complaints that it doesn't work. Don't buy
any products from this loser company.
So be on
the alert for this no refund ripoff at other stores. And don't
believe those bullshit TV ads with actor/good ol' guy Sam Elliot's
voice saying that Kinney Drugs is local, it cares about you.
Apparently to make up for lost sales during the crisis Kinney wants
to stick it to customers in the meantime.